Business plan

Verify a custom domain via DNS

After you add your domain's DNS records, SendNow checks them automatically — here's what each status means and what to do about the ones that need attention.

1

Let the automatic check run

Every domain on this page is checked once each time you visit it — no need to click anything for the first pass.

2

Fix what it asks for

If a record is missing or conflicting, the card names the exact record type, name, and value to add, with a copy button next to the value.

Domain row with an Action needed badge and the missing TXT record listed
3

Click "Check again"

Run the check any time — most useful right after you've updated a record at your registrar.

4

Wait for "Connected"

Once every record is correct and the certificate has issued, the badge switches to Connected and the domain starts serving links.

Domain row with a Connected badge

Good to know

  • Pending means we're still waiting to see your DNS records at all.
  • Action needed covers a few distinct problems: a CNAME and an A record both set on the same name (not allowed), a Cloudflare proxy switched on (turn the orange cloud to grey / DNS-only), a CAA record blocking our certificate provider, or the routing record simply missing.
  • One step left means your routing record is already correct and only the certificate is left to issue — usually a minute or two, then check again.
  • DNS changes can take up to 24 hours to propagate, even once entered correctly.
  • Most registrars want the short "Name" shown on the card, not the full hostname — use the "full:" value only if yours specifically asks for the complete domain.